At Airtravelndeals, privacy is a serious responsibility that we uphold. This Privacy Policy describes the way in which we gather, utilize, save, disclose, and preserve your personal data upon accessing our site, utilizing our services, or communicating with us in any form. Using or accessing Airtravelndeals, you will be consenting to the practices presented within this Privacy Policy.
Airtravelndeals refers to an online travel agency that provides travel users with travel-related services from third-party service providers such as airlines, hotels, car rental agencies, travel insurance services, and other travel partners. In order to make the booking process easier and the services offered smoother, some personal data has to be gathered and exchanged.
The Privacy Policy is to be read together with our Terms and Conditions that also regulate your usage of our platform. It is important to note that the privacy of the third-party service providers might not be similar as ours, and we cannot control what the third-party service providers do with your personal data.
Scope Of This Policy
This Privacy Policy concerns:
- The visitors of the Airtravelndeals site.
- Those customers reserving or searching for travel services.
- Those who call customer care.
- Customers who get in contact with Airtravelndeals via social media or marketing.
The Policy does not cover third-party sites or airline portals, or any other third-party online booking platforms that are reached through our site.
Summary Of The Policy
How We Share Your Data
To make bookings, verify the reservations, enhance services, and provide personalized travel experiences, we will share your information with our dedicated business partners, service providers and internal teams.
Information We Collect
When using our services or communicating with our platform, we gather personal, booking-related, device, and payment-related information.
How We Protect Your Data
Technical, administrative, and physical security measures protect your data and your data is only retained so long as it is necessary.
Cookies
The cookies serve to provide a better user experience by remembering preferences, search history as well as session information.
Children's Information
We do not knowingly gather data of children who are below the age of 16 without parental consent.
Information We Collect
1. Information You Provide Directly
By using travel services that are provided by Airtravelndeals, we might collect:
- Full name
- Date of birth
- Gender
- Nationality and country of residence.
- Phone number and email address.
- Passport information (where required for booking)
- Billing address
- Itinerary (seat, meals, airport selection)
Certain information should be offered to make bookings. The refusal to disclose the necessary information will restrict our services.
2. Booking and Reservation Information
We gather information regarding your travel plans, which includes:
- Departure and entry cities.
- Travel dates
- Passenger names and ages
- Reference numbers of the reservation or booking.
- Seat choice and fare category.
- Travel history and past bookings
The information is useful to make a correct reservation and review the history of booking.
3. Payment Information
In order to carry out payment safely, we can require:
- Credit or debit card details
- Billing address
- Transaction history
- Alternative payment method details
All details about payments are encrypted and kept at your request. We are meeting relevant standards of payment security.
4. Device and Usage Information
When you visit our mobile services or website, we will automatically gather:
- IP address
- Browser type
- Device information
- Operating system
- Visited pages and the history of interaction.
The information is used to make performance better, identify fraud, and provide a better user experience.
How We Use Your Information:
Our use of your information is as follows:
- When working with our travel agents : Your information is distributed to help in making your reservation or giving your booking confirmation code and selecting flight, class, and seat.
- For help via social media: In case you want to find your booking on our social media help pages, we will provide the information that you need on our social media help pages.
- With third-party service providers : When you seek the assistance of our travel partners or buy a ticket through other websites, we will provide you with the necessary information that can be used to locate your reservation, get an apartment, or rent a car.
- Sharing with our business associates : We disclose and supply your personal information to our business associates. In case you interact with our travel partners and search or locate a flight, we will provide them with the required information.
- On your request : When you press on Save My Details, we will remember all your details should you request us to do so, and in which case you give us permission.
- To complete your reservation : we require the following details to confirm your booking: 1) provide our reservation department with your banking details such as card details, name, gender, age, and country.
- To online storage : we keep your information and personal data in our online storage.
- Trip history : The system maintains the record of our previous bookings, hence it is easy to access the details without any mistakes.
In case you do not want to provide your information and choose not to use the save my details feature, you will not be able to see your booking or trip history in the future, and may not even be able to access the link.
How We Share Your Data
Under the conditions, we can disclose your personal data as follows:
1. With Travel Service Providers
Airlines, hotels, car rental agencies, and other travel partners are given your information to finalize the reservations and provide the services.
2. With Internal Teams
Your information can be accessed by authorized Airtravelndeals teams to make a verification of booking, support clients, and optimize services.
3. Third-Party Service Providers With
Our partners are reputable vendors of payment processing, IT services, analytics, and marketing. These are contract-based partners who are required to safeguard your data.
4. With Business Associates
When you use our platform to communicate with our partners, the appropriate data can be disclosed to make your request.
5. With Your Consent
Your information will be saved as desired in case you decide to save your information or give your consent to receive promotional messages.
Accessing Your Account And Trip History
To get booking information and travel history, the users can access:
- Going to the Airtravelndeals account.
- Reaching the customer support.
In case you do not save your data, you can be restricted to accessing your booking history and trip records.
Data Storage And Retention
The retention of personal data is made to last as long as necessary to:
- Deliver on the commitments of booking and service.
- Meet the legal requirements.
- Resolve disputes
- Ensure account functionality.
On deactivation of your account, we will remove your personal information from our systems, which will be subject to the relevant legislation. Reactivation can permit recovery of limited data.
How We Protect Your Data
Airtravelndeals practices high-level security which includes:
- Efficient encryption and storage servers.
- Limited access to confidential information.
- Periodic monitoring and auditing of the system.
- Physical, administrative, and technical protection.
The fact is that despite our best efforts, not a single system can be said to be 100% secure. The users are advised to keep their logins secret.
Cookies And Tracking Technologies
Cookies assist in making your experience in Airtravelndeals more enjoyable.
Types of Cookies We Use:
Essential Cookies
Necessary in order to operate websites, make bookings, and ensure security.
Functional Cookies
Prefer stores, history, and enhance usability.
Advertising Cookies
Used to show pertinent promotions and offers. These do not store sensitive personal information.
Through your browser, you can control the preferences of cookies.
Children's Information
Airtravelndeals does not intentionally obtain personal information of children below the age of 16 without the consent of the children. Children below this age cannot be allowed to book travel services independently.
To delete or check the data of a child, they can be contacted by their parents or guardians.
Your Rights And Choices
Your Rights And Choices
- Access your personal data
- Ask to rectify untrue information.
- Ask to have your data deleted.
- Revoke data processing permission.
- Unsubscribe from marketing communications.
Contacting our customer support team is possible by requesting it.
Third-party Links And Services
We might also have links to other websites on our site. Airtravelndeals does not regulate privacy or content of third-party platforms. Third-party privacy policies are also advised to be seen individually by users.
Changes To This Privacy Policy
We can change this Privacy Policy occasionally in accordance with the necessary changes in legal regulations, services, or business activities. An update will be added to this page with a new effective date.
Contact Us
Any questions, concerns, or requests related to this Privacy Policy or your personal data should be directed to our customer support team on the Contact Us page in the Airtravelndeals site.