The Airtravelndeals mission is to ensure that air travel is stress free, accessible and flexible. We know that travel arrangements are subject to change without prior notice and that is why we advise our travelers to read our policies on refunds and cancellations before making a booking. This Refund Policy describes the process of getting a refund, how to qualify, schedule, and what you have to do in the event you want to cancel or change your reservation.
Knowing these policies beforehand will help you to save unnecessary charges and make sound decisions as far as your travel plans are concerned.
Understanding the Basics of Refunds
The refunds made in Airtravelndeals are usually in the same method of payment, as the time of booking. In some of the cases, the refunds can be provided in other forms like:
- Airline credits or vouchers
- Promotional discounts
- Travel vouchers or reward points
In other instances, these options can be offered together in a combination depending on the airline regulations and type of ticket.
NoticeService fees which are not refundable, third party charges or booking fees might not be included in the refunded amount. Even in a case where you have already paid a part or a deposit done, the refund is only limited to the refundable part of the ticket.
Travelers might also need to provide supporting information to their itinerary or cancellation reasons when asking to be refunded.
Airline Refund Policies
Airtravelndeals adheres to the policies of refunds by the respective airlines. As every airline has its set of policies, we highly suggest that you consider the terms of refunding the airline in question prior to making sure that your reservation is made.
24-Hour Cancellation Policy
The majority of airlines have a 24-hour cancellation policy that also enables the customers to cancel their tickets within 24 hours of purchase and get a full refund as long as the ticket was booked at least 7 days prior to the flight.
Fully Refundable Tickets
When you buy a full refundable ticket, you will be entitled to full refund when you cancel within the stipulated period of the airline. Such tickets are more expensive yet they are the most flexible.
Non-Refundable Tickets
Promotional and discounted fares cannot be refunded. Nevertheless, the passengers can still receive:
- Government tax and airport fees refunds.
- Future travel credit (airline-conditioned) in the form of airline credits.
Rebooking or change fees are possible and any differences in fares have to be paid.
Multiple or Separate Tickets
This is because, in case your itinerary has several one way tickets or bookings in different airlines all the tickets have to be cancelled individually. The process of refunds and the eligibility will be determined by the respective airline that will correspond to a given ticket.
Airline-Initiated Cancellations or Delays
In case of cancelation or serious delay of your flight by the airline, you might have:
- A full refund
- Other remunerations, which are based on the route and local laws.
The eligibility can be based on where you are leaving/arriving like flights to Europe or flights out of Europe.
How to Request a Refund
It is easy to request a refund with Airtravelndeals. Follow the steps below:
- Call Airtravelndeals at +1-888-337-0076.
- Follow the IVR steps.
- Then the call will redirect to the customer service person of Airtravelndeals.
- After that the issue or query of the customers will be solved by out one of the best customer service agent.
Travel Disruptions and Irregular Operations
We also recommend the customer to keep a check on the status of their flight on the official airline site in the event any travel inconveniences like weather changes, strikes, or flight delays occur.
If your flight is affected:
- The airline can provide the refund or alternative reservation.
- You can select the alternative which fits your travel.
- In case of emergency cancellations, travel insurance can be used.
- Review your insurance policy always to know the limits of cover.
Changing or Canceling Your Ticket
In order to modify/ cancel your reservation:
- Dial and connect with our customer executive.
- Provide the last and PNR to the agent to locate your ticket.
- Adhere to the given guidelines.
On a successful request, a confirmation email will be sent. This can be subject to additional charges depending on airline rules and type of fare.
Passenger Rights and Responsibilities
The rights of passengers differ with factors such as:
- Country of departure or arrival
- Airline operating the flight
- Whether the booking includes multiple airlines or separate tickets
The passengers in the international or multi-segment trip can have various rights and benefits based on the legs of the journey.
This is generally regarded as these rights in situations of:
- Flight cancellations
- Significant delays
- Airline schedule alterations.
Airline Schedule Changes
Airtravelndeals will inform you through: in case of a change or cancellation of the flight by an airline.
- SMS or text message
You will be mentored on the options that the airline provides such as refunds or flight change. After selection, you will receive a new itinerary.
Important Notes to Consider
- Other itineraries will have two one-way tickets and only one of the segments will be impacted.
- The choice of seats, the fee of bagging and other add-ons might not necessarily be refunded.
- Flight arrivals, departures or intra-European flights can be compensated under EU laws.
- Third-party service providers might make calls on compensation eligibility.
Medical Reasons for Cancellation
Passengers are also not advised to travel in case they are affected by:
- Severe or communicable diseases.
- Public health emergencies
- Life-threatening medical conditions.
Medical refunds should be done through the airline. The medical certificates may be needed to support the documents.
In case you are leaving in the next 72 hours, we would advise you to call the airline and Airtravelndeals as soon as possible.
Airline Vouchers and Credits
In the event your ticket does not qualify to get a cash refund, the airline can give you a credit. General guidelines include:
- Credits have an expiration date
- Credits are non-transferable and must be used by the original passenger
- Credits can only be used with the issuing airline
- Each passenger receives a separate credit
- Cabin class and fare restrictions may apply
- Remaining credit may be forfeited if not fully used
When rebooking, there might be additional fees or taxes or even fare difference.
Refund Protection Services
Airtravelndeals offers customers the option to purchase Refund Protection, a third-party service that may allow refunds under specific unforeseen circumstances.
Examples include:
- Illness or injury
- Extreme weather
- Accidents
- Jury duty
- Public transport failures
- Pregnancy complications
- Court summons
Refund Protection is managed entirely by the service provider. Airtravelndeals does not influence approval decisions and is not responsible for claim outcomes.
Customers are encouraged to review the provider's full terms before purchasing this service.
Need Help? We're Here for You
If you require any help in terms of refund, cancellation or any inquiry about our policy, we have a customer support department that is here 24/7 to ensure that the process is smooth and transparent.
Website : https://www.airtravelndeals.com
Email : info@airtravelndeals.com
Your trust at Airtravelndeals is important. Our mission is to ensure that your travel arrangements are easy, safe and stress-free- so that you can experience a good trip.